Emphasys Blog
Emphasys University, Evolved: An AI‑powered platform to reinforce learning
Training challenges in Public Housing rarely announce themselves as training problems. More often, they surface weeks or months later as rework,...
April 2026 Staff Spotlight: Munnah Khallaq
My career in affordable housing began at the Boston Housing Authority in 1995. At the time, I was a young mother and could not have imagined how my...
March 2026 Staff Spotlight: Jessica Searles
Jessica has been with Emphasys for 25 years next month, in roles that include Technical Writer, Web Developer, and now, Marketing Manager. Working...
What Keeps PHA Leaders up at Night: breaches, downtime, and the next disruption
It’s a normal morning until it isn’t. Suddenly staff can’t log in. Systems are inaccessible. The phone starts ringing off the hook. But the calls...
New Financial Reporting Rule (SF-425) and How One PHA Is Bracing for Its Impact
Public Housing Authorities (PHAs) nationwide are facing a new reporting requirement: starting with calendar year 2026, PHAs must submit an SF-425...
February 2026 Staff Spotlight: Lula Barber
I began my housing career at the Gary Housing Authority in Gary, Indiana, where I spent 15 years growing through a variety of roles and building the...
Guest Blog: Defining Intelligence in Billing & Payments
With the rise of AI, it’s more important than ever to properly leverage intelligence when it comes to billing and payments. In this article, Chris...
January 2026 Staff Spotlight: Mardo Mesquita
I began my career at Emphasys in January 2016 as a software developer, onboarding into the PHA department and learning the foundations of our...
Can HUD’s HCV Utilization Tools Increase Efficiency?
PHAs routinely juggle complex data, budgets, leasing trends, and policy impacts in administering the HCV program. To support this work, HUD provides...