Customer Support
Emphasys’ technical Support department is dedicated to getting clients fast, accurate, and actionable answers to their everyday software questions. With extended support hours and a range of ways to contact our representatives, Support is always available on your schedule. For your convenience, you can reach Emphasys support staff from 8:00 A.M. – 8:00 P.M. ET, Monday through Friday via toll-free telephone or by entering an online support ticket.
The Emphasys Software customer support department is consistently rated as the best in the industry
Certified HCV / Section 8 And / Or LIPH Housing Managers
Most of our Support staff are certified Housing Managers, and utilize this deep knowledge to steer your agency in the right direction.
Highly Trained In Our Products And Processes
Our Support department is staffed by individuals with 10+ years of industry experience and product knowledge.
24/7 Self-Service Help Via MyEmphasys
We offer clients a vast and searchable knowledge base website, MyEmphasys, that provides 24/7 self-service help.