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Emphasys Launches a Learning Management Platform for the Public Housing Authority (PHA) Workforce

PEMBROKE PINES, FL, January 26, 2023 – Emphasys Software (Emphasys), the provider of compliance-driven software specifically designed through collaborative partnerships with leading Public Housing Authorities (PHAs) throughout the nation, has announced the release of their new learning management platform, Emphasys University, designed to optimize the knowledge and efficiency of the PHA’s workforce.

“We’re thrilled to roll out this online learning system to PHA clients,” said Jeff Cook, VP of Operation. “Today’s work environment is challenging, with turnover at record highs. When we observed that our public housing agency clients were struggling to train new hires and keep staffers up to date on their learning, we prioritized Emphasys University to meet this need.”

Emphasys University coursework prepares PHA employees to learn consistently delivered training in their respective roles, contributing to the organization’s overall objectives. As an onboarding tool, Emphasys University provides comprehensive instruction for new staff to quickly ramp up to proficiency in the software they’ll be using daily. As a learning management solution, it fills the training gaps for existing staff by giving PHA employees a platform with the tools and information to both cross-train in new areas and stay up to date with changes in their current roles. earners can earn a certificate upon completion of a curriculum and stay informed with the latest industry & HUD news. Emphasys University learners can access assigned coursework content from anywhere and at any time.

“Emphasys University was built with flexibility in mind,” noted Andrea Hartt, Director of Learning & Development. “Our learning management program is designed to help PHAs optimize the efficiency of their training protocols. The program is packed with interactive coursework, a reference library, engagement & gamification tools, and more.”

For more information about Emphasys University, visit https://emphasysuniversity.com/

About Emphasys Software:

As a pioneer of enterprise software for public housing authorities, Emphasys has set the standard for innovative compliance-based business solutions since 1976. Their software is used by more than 200 of the nation’s leading and largest public housing authorities to help house nearly one million families each year. Emphasys offers a complete suite of enterprise software applications with service and support that automates business processes efficiently and effectively. Emphasys Software is a wholly owned subsidiary of Constellation Software Inc. (TSX:CSU).

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Emphasys Software Launches Tenant Payment Portal, a Payment Solution for Public Housing Authorities

PEMBROKE PINES, FL, Sept 28, 2022 – Emphasys Software (Emphasys), the provider of compliance-driven software specifically designed through collaborative partnerships with leading Public Housing Authorities (PHAs) throughout the nation, has announced the release of Tenant Payment Portal, a payment solution integrated with the Emphasys platform to create a single payment management system for tenants.

“Tenant Payment Portal offers a secure, online solution to our Public Housing Authority customers, who process about $800 million in annual tenant receivables,” said Lisa Dove, Product Owner at Emphasys Software. “We took notice of the struggles our clients were facing with manual tenant payment processing and wanted to offer a solution that was easy to use and cost effective.”

With Tenant Payment Portal, PHAs can collect tenant payments electronically via various payment methods, including ACH (eCheck), credit and debit card while maintaining the highest level of security available: PCI Level 1.

“Tenant Payment Portal aims to provide an effective and efficient way to collect payments and keep tenant information organized and secure,” noted Josh Beaver, Director of Sales & Marketing. “Accepting electronic payments helps PHAs by improving cash flows, eliminating the manual process of receiving and depositing paper checks, and ensuring payments are made on time through a monthly automated payment reminder.”

For more information about Emphasys Software, visit the website at https://emphasyspha.com/

About Emphasys Software:

As a pioneer of enterprise software for public housing authorities, Emphasys has set the standard for innovative compliance-based business solutions since 1976. Almost 200 of the nation’s largest and most prominent public housing authorities use their software to house nearly one million families each year. Emphasys offers a complete suite of enterprise software applications with service and support that automates business processes efficiently and effectively. Emphasys Software is a wholly owned subsidiary of Constellation Software Inc. (TSX:CSU).

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Emphasys Releases Mobile HQS: Inspections for iOS and Android

PEMBROKE PINES, FL, Sept 21, 2022 – Emphasys Software (Emphasys), the provider of compliance-driven software specifically designed through collaborative partnerships with leading Public Housing Authorities (PHAs) throughout the nation, has announced the release of their new handheld HQS Inspections solution, Mobile HQS, on the Apple iOS and Google Android platforms.

“We’re excited to complement our existing Windows HQS Touch solution with brand new apps for the popular iOS and Android platforms,” said Dave Badun, General Manager and CEO. “Our public housing agency clients need flexible mobile solutions for HUD HQS inspections, so it was an important initiative for us to expand with new offerings in this area.”

Mobile HQS is part of the Emphasys Elite housing software platform, which supports PHAs in their mission to provide clean, safe, affordable housing in their communities. Emphasys products provide comprehensive solutions for public and affordable housing to streamline everything that PHAs do. Mobile HQS integrates tightly with Elite HQS Inspections, supporting a variety of inspection types and allowing inspectors to collect and photograph inspection information. All information from inspectors syncs back to the main system, where caseworkers and program managers can access results without having to rekey any information.

“One feature we’re excited to introduce is the touch-to call,” noted Scott Evans, Director of Development. “Inspectors out in the field can, for example, tap the phone number on file to quickly call to verify entry to the unit. Combined with other key features, like local data storage (for when there is no internet connection available), digital signature collection, and a smooth data sync back to the main platform, the products provide a hassle-free experience for everyone involved.”

Mobile HQS for iOS is compatible with iPhone, iPad, and iPod Touch, while Mobile HQS for Android is compatible with major brands of Android phones and tablets.

For more information about Mobile HQS for iOS and Android, visit the Emphasys website at https://emphasyspha.com/products/.

About Emphasys Software:

As a pioneer of enterprise software for public housing authorities, Emphasys has set the standard for innovative compliance-based business solutions since 1976. Almost 200 of the nation’s largest and most prominent public housing authorities utilize their software to house nearly one million families each year. Emphasys offers a complete suite of enterprise software applications with service and support that automates business processes efficiently and effectively. Emphasys Software is a wholly owned subsidiary of Constellation Software Inc. (TSX:CSU).

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Is Your PHA Considering a RAD Transition? Emphasys Consulting Can Help

RAD transition

Know the financial impacts to your COCC as your business model changes

When a PHA goes through the process of a RAD transition, most financial consultants are very much focused on the individual properties relative to their current and future state and making the “deals” work. Often, what is not discussed and what is not forecast is how the PHA business model will change and the financial implications of the transition to the organization’s operations.

Regardless of whether the conversion was to PBV or PBRA, Emphasys Consulting has had to come in after the fact and assist numerous Agencies that have found themselves unaware they would be facing a decrease in financial resources to maintain the Central Office Cost Center (COCC) operations. This has happened both during and after the transition process. Without having this knowledge in advance of critical transition milestones, PHAs can be left with no choice but to abruptly eliminate positions and consolidate roles, or to use their developer fees or sales proceeds to make ends meet rather than using those funds for planned future affordable housing development.

At Emphasys we believe it is imperative that PHAs currently considering, or in the midst of, a RAD transition need to have a transition business plan that ensures there are no surprises on the impact that a RAD conversion can have on the PHA’s operations.

Emphasys Consulting can assist by performing a financial and strategic review of a PHA’s business model that highlights the various milestones along the way and that will drive important business decisions to assist with sustaining the longevity of your organization’s operations.

Contact Emphasys Consulting today…

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Emphasys Software Announces Partnership with the New York State Housing Trust Fund Corporation

PEMBROKE PINES, FL – August 2, 2021 – Emphasys Software (Emphasys), a leading provider of compliance-driven software designed to serve the needs of the nation’s public housing authorities, is proud to announce its partnership with New York State Homes and Community Renewal’s Housing Trust Fund Corporation (HTFC) and a successful launch of HTFC’s online waitlist lottery for Section 8 Housing Choice Vouchers (HCVs) for New York City.

Comprised of multiple agencies operating across the entire state, the HTFC focuses on providing crucial services to New York State residents, including Section 8 housing, unique rental options, homebuyer programs for low-income residents, and a broad range of other services all of which are geared towards community development.

“As a statewide, multi-agency organization, our challenges are unique and our technology needs are no different,” explained Ruthanne Visnauskas, Commissioner / CEO of New York State Homes and Community Renewal. “Thankfully, Emphasys is providing the much-needed expertise and software solutions that are assisting our staff in administering HCR’s Section 8 Housing Choice Voucher Program, which helps approximately 45,000 New York families and individuals live affordably in rental homes of their choosing.”

Commenting on the partnership and online waitlist opening project, Emphasys Software PHA’s GM / CEO, Dave Badun said, “I’m grateful for the trust that the HTFC has placed in us and am proud of how our teams came together to successfully execute on one of the largest waiting list openings in American history. Our technology registered a staggering number of applicants processing almost 372,000 completed applications seamlessly with the site serving over 16,000 applicants at one time.” He continued, “We are pleased that the HTFC chose to partner with Emphasys and are looking forward to continuing to help the HTFC fulfill their mission of serving New York State’s low-income residents.”

Emphasys Software’s suite of products for public housing authorities is one of the most robust in the industry. It includes support for Section 8, mobile inspections, property management, and an all-in-one service solution designed to manage and automate waiting lists, applicant information management, Rental Assistance Demonstration and the recertification process.

About Emphasys Software:

As a pioneer of enterprise software for public housing authorities, Emphasys has set the standard for innovative compliance-based business solutions since 1976. Emphasys’ software is used to help manage and house nearly one million families through over 200 of the nation’s leading, and many of the nation’s largest, public housing authorities. Emphasys offers a complete suite of enterprise software applications with service and support that automates business processes efficiently and effectively. Emphasys Software is a wholly-owned subsidiary of Constellation Software Inc. (TSX:CSU).

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Emphasys Software Awarded SOC 2 Type 1 Certification

PEMBROKE PINES, FL – June 10, 2021 – Emphasys Software (Emphasys) is proud to announce that it has successfully completed the Service Organization Control (SOC) 2 Type 1 audit. With this SOC 2 Type 1 designation, Emphasys continues to demonstrate its commitment to best-in-class compliance and data security standards for our affordable housing customers.

The SOC 2 certification process affirms that Emphasys Software’s information security practices, policies, procedures, and operations meet the SOC 2 standards for security, availability, processing, integrity, privacy, and confidentiality in the cloud.

“Our SOC 2 certification shows customers that Emphasys takes customer data safety and security on the internet very seriously,” said Dave Badun, General Manager of Emphasys. “With the increasing risk of ransomware attacks on public housing authorities, it is of the utmost importance that we provide assurances of security and reliability of Emphasys to all our customers and their residents.”

By meeting the stringent requirements to receive a SOC 2 standard of security, Emphasys provides a broad range of capabilities and benefits for any public housing agency with an assurance that our internal controls have undergone the most rigorous review. This creates peace of mind and convenience when, for example, residents are making rent payments or are filling out rental applications online with personal information being stored in the cloud.

About Emphasys Software:

As a pioneer of enterprise software for public housing authorities, Emphasys has set the standard for innovative compliance-based business solutions since 1976. Emphasys’ software is used to help manage and house nearly one million families through over 200 of the nation’s leading, and many of the nation’s largest, public housing authorities. Emphasys offers a complete suite of enterprise software applications with service and support that automates business processes efficiently and effectively. Emphasys Software is a wholly-owned subsidiary of Constellation Software Inc. (TSX:CSU).

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Scottsdale Housing Agency Partners with Emphasys Software for its Housing Choice Voucher program

Scottsdale Housing Agency Partners with Emphasys Software for its Housing Choice Voucher program

MIAMI, FL – June 18, 2019 – Emphasys Software, the leading provider of compliance-driven software specifically designed for the affordable housing industry, announced today that the Scottsdale Housing Agency (SHA) has selected Emphasys Software as its core enterprise software solution. The SHA is one of the Southwest’s largest Housing Choice Vouchers agencies, assisting more than 3,000 residents in Maricopa County.

The Scottsdale Housing Agency has indicated it is excited to get started with the Emphasys product and is looking forward to using the software to help improve efficiencies and increase service to their community. Further, SHA has expressed the utmost confidence in the Emphasys solution and their staff based on the number of years Emphasys has been serving the affordable housing market.

Larry Huckle, Emphasys Software’s VP of Sales & Marketing, reacted to the selection by saying, “We’re honored SHA elected to partner with us and we’re ready to deliver our industry-leading solutions and services. As the only institutional vendor solely focused on the affordable housing market, we are uniquely positioned to help the SHA provide safe and affordable housing for the long term.”

ABOUT EMPHASYS SOFTWARE

Emphasys’ software is used to help manage and house one million+ families through over hundreds of leading public housing authorities (PHAs), from hundreds of units to tens of thousands, including most of the nation’s largest PHAs.

Founded in 1976, Emphasys is the only institutional-scale vendor that is solely focused on this industry. Emphasys is not owned by private equity, meaning our clients never need to worry about forced migrations or highly disruptive business sales. With a sole focus on the PHA market, Emphasys’ clients know that its attention and efforts will never change.

Emphasys has growing teams and offices in Petoskey, Michigan, and in Miami and Orlando, Florida.

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Emphasys Software launches partnership with the City of Phoenix Housing Department as their primary software vendor

Emphasys Software launches partnership with the City of Phoenix Housing Department

MIAMI, FL – April 12, 2019 – Emphasys Software, the provider of compliance driven software specifically designed through collaborative partnerships with leading Public Housing Authorities throughout the nation, announces that the City of Phoenix Housing Department has selected Emphasys Software as its strategic business software solution. The City of Phoenix Housing Department’s programs provide public housing, Section 8 housing vouchers, affordable rental apartments and single-family homes to more than 35,000 area residents. Through these programs, it is the City of Phoenix Housing Department’s mission to provide sustainable and affordable rental housing and homeownership opportunities to Phoenix residents. Emphasys’ suite of solutions will empower the City of Phoenix Housing Department to effectively manage its 6,700 Section 8 housing vouchers and 1,518 low-income public housing units.

Cindy Stotler, Housing Department Director, city of Phoenix said “I like the fact that Emphasys Software is solely dedicated to serving Public Housing Authorities, and is one of the few software vendors whose product can handle the size of our agency. Their software solution is the most flexible and robust in the market and will allow our agency to automate common processes, improve efficiencies, ensure compliance and assist our families and applicants within one comprehensive system. Additionally, the unmatched industry experience and domain knowledge of Emphasys’ staff assures us that we’re in good hands.”

Emphasys’ CEO, Paul Yancich, also commented: “Phoenix is an industry leading large PHA that represents the complex and knowledgeable client base we appreciate serving. We look forward to our partnership with Phoenix, as well as announcing more exciting developments here at Emphasys in the coming months.”

Emphasys Software appreciates the opportunity to serve the City of Phoenix Housing Department as its primary software vendor, and looks forward to nurturing a long-lasting and successful partnership.

ABOUT EMPHASYS SOFTWARE

As a pioneer of enterprise software for public housing authorities, Emphasys has set the standard for innovative compliance-based business solutions since 1976. Emphasys’ software is used to help manage and house nearly one million families through over 200 of the nation’s leading and many of the nation’s largest public housing authorities using our technology. Emphasys offers a complete suite of enterprise software applications with service and support that automates business processes efficiently and effectively.

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