May 2025 Staff Spotlight: Yvette Brock
Wow! I can’t believe that I have been working here for 30 years. I still remember my first day in April 1995, when I walked through the front door of Memory Lane Systems (now Emphasys Software). It was snowing that day, which was not that unusual for Petoskey,...Celebrating the Career of Andrea Hartt: A Journey of Dedication and Excellence
After two decades of exceptional service, Andrea Hartt is embarking on a well-deserved retirement at the end of the month. Her journey at Emphasys has been marked by innovation, commitment, and an unwavering dedication to both her colleagues and clients. We sat down...Best Practices for Opening a New Waiting List in Elite and MyHousing
Opening a new waiting list is an important process for Public Housing Authorities (PHAs), one that often attracts attention from the public and local media. Without proper planning, a launch can be fraught with delays, system issues, and last-minute requests for...