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Emphasys Software Launches Tenant Payment Portal, a Payment Solution for Public Housing Authorities

PEMBROKE PINES, FL, Sept 28, 2022 – Emphasys Software (Emphasys), the provider of compliance-driven software specifically designed through collaborative partnerships with leading Public Housing Authorities (PHAs) throughout the nation, has announced the release of Tenant Payment Portal, a payment solution integrated with the Emphasys platform to create a single payment management system for tenants.

“Tenant Payment Portal offers a secure, online solution to our Public Housing Authority customers, who process about $800 million in annual tenant receivables,” said Lisa Dove, Product Owner at Emphasys Software. “We took notice of the struggles our clients were facing with manual tenant payment processing and wanted to offer a solution that was easy to use and cost effective.”

With Tenant Payment Portal, PHAs can collect tenant payments electronically via various payment methods, including ACH (eCheck), credit and debit card while maintaining the highest level of security available: PCI Level 1.

“Tenant Payment Portal aims to provide an effective and efficient way to collect payments and keep tenant information organized and secure,” noted Josh Beaver, Director of Sales & Marketing. “Accepting electronic payments helps PHAs by improving cash flows, eliminating the manual process of receiving and depositing paper checks, and ensuring payments are made on time through a monthly automated payment reminder.”

For more information about Emphasys Software, visit the website at https://emphasyspha.com/

About Emphasys Software:

As a pioneer of enterprise software for public housing authorities, Emphasys has set the standard for innovative compliance-based business solutions since 1976. Almost 200 of the nation’s largest and most prominent public housing authorities use their software to house nearly one million families each year. Emphasys offers a complete suite of enterprise software applications with service and support that automates business processes efficiently and effectively. Emphasys Software is a wholly owned subsidiary of Constellation Software Inc. (TSX:CSU).

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Emphasys Releases Mobile HQS: Inspections for iOS and Android

PEMBROKE PINES, FL, Sept 21, 2022 – Emphasys Software (Emphasys), the provider of compliance-driven software specifically designed through collaborative partnerships with leading Public Housing Authorities (PHAs) throughout the nation, has announced the release of their new handheld HQS Inspections solution, Mobile HQS, on the Apple iOS and Google Android platforms.

“We’re excited to complement our existing Windows HQS Touch solution with brand new apps for the popular iOS and Android platforms,” said Dave Badun, General Manager and CEO. “Our public housing agency clients need flexible mobile solutions for HUD HQS inspections, so it was an important initiative for us to expand with new offerings in this area.”

Mobile HQS is part of the Emphasys Elite housing software platform, which supports PHAs in their mission to provide clean, safe, affordable housing in their communities. Emphasys products provide comprehensive solutions for public and affordable housing to streamline everything that PHAs do. Mobile HQS integrates tightly with Elite HQS Inspections, supporting a variety of inspection types and allowing inspectors to collect and photograph inspection information. All information from inspectors syncs back to the main system, where caseworkers and program managers can access results without having to rekey any information.

“One feature we’re excited to introduce is the touch-to call,” noted Scott Evans, Director of Development. “Inspectors out in the field can, for example, tap the phone number on file to quickly call to verify entry to the unit. Combined with other key features, like local data storage (for when there is no internet connection available), digital signature collection, and a smooth data sync back to the main platform, the products provide a hassle-free experience for everyone involved.”

Mobile HQS for iOS is compatible with iPhone, iPad, and iPod Touch, while Mobile HQS for Android is compatible with major brands of Android phones and tablets.

For more information about Mobile HQS for iOS and Android, visit the Emphasys website at https://emphasyspha.com/products/.

About Emphasys Software:

As a pioneer of enterprise software for public housing authorities, Emphasys has set the standard for innovative compliance-based business solutions since 1976. Almost 200 of the nation’s largest and most prominent public housing authorities utilize their software to house nearly one million families each year. Emphasys offers a complete suite of enterprise software applications with service and support that automates business processes efficiently and effectively. Emphasys Software is a wholly owned subsidiary of Constellation Software Inc. (TSX:CSU).

Increase Productivity, Efficiency and Flexibility with Mobile Work Orders

Increase Productivity, Efficiency and Flexibility with Mobile Work Orders

Long gone are the days of filling out paper forms in the field and then bringing them back to the office to be keyed into the computer system. Your staff's time is more valuable than this and business efficiency demands a better solution. Thankfully the technology hardware to facilitate this increase in efficiency is pretty much in everyone's hands already – the smartphone.

At Emphasys Software, we heard customers talking about needing to get their PHA maintenance department teams out into the field more and to spend less time writing things down or keying information into computers. So, some years ago, Emphasys Software developed the Work Order Mobile Touch app, now available for Android phones, to meet this customer need using smartphone technology staff were already familiar with.

The Work Order Mobile Touch app fully integrates with Emphasys' Elite Work Order system and allows maintenance staff to enter time and materials for their work order tasks while in the field and on the go. The app reduces the overall time dedicated to mobile work orders with paperless processing and requires less than an hour of training for maintenance personnel. The Work Order Mobile Touch app stores data locally and then auto-syncs to the Emphasys Elite system upon wireless connection.

Since the introduction of our Work Order Mobile Touch product, our clients have reported being able to save approximately 10 minutes per work order. For our clients who process 7,000 work orders yearly, that's nearly 30 weeks they save in a year.

So what can a housing authority do with all this extra time?

For starters, an agency can establish better control over closing work orders in a timely manner, which will in turn increase a PHA's Work Order Indicator Scores. PHAs can also spend more time on preventive maintenance, which will reduce unit turnaround times.

 

Download the brochure below to learn more about our Work Order Mobile Touch solution.

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