Emphasys meets the deadlines for HUD’s regulatory changes…even the crazy ones. They are open to new feature suggestions, and pack the most requested ones into their regular maintenance releases throughout the year. As a result, the Elite feature set has acquired an embarrassment of riches: No one could master everything it does or frame its potential.
Emphasys staff were able to explain the enhanced software components and modules in a complete and easily understood way to myself and my team. Emphasys staff were not only able to communicate with a wide range of team members but they also provided our agency high quality written and electronic documentation complete with step by step screen shot visuals which allowed for the efficient transfer of knowledge and future training on the system. The quality of their work has consistently exceeded our expectations.