Real Stories, Real Impact

Discover the power of Emphasys Elite through the eyes of those who know it best. Our customer stories and testimonials spotlight the meaningful difference our software makes in communities nationwide, bringing to life the experiences of public housing authorities and the people who work there.

Jose Capeles, Grand Rapids Housing Commission
Elite Manages All Your Operations, Empowering Agencies to Better Serve Their Communities

If Emphasys Elite were a superhero, which one would it be? José Capeles of the Grand Rapids Housing Commission shares his take.

Christine Hoover, Housing Authority of Snohomish County
Elite Insight Analytics powers data-driven decisions at Public Housing Authorities

The first of the month used to be an all-day reporting affair at the Housing Authority of Snohomish County. Christine Hoover explains how they slashed their reporting burden with Elite Insight Analytics.

Jose Capeles, Grand Rapids Housing Commission
Ensure a Seamless Wait List Opening with MyHousing WebApp and Applicant Portal

José Capeles of Grand Rapids Housing Commission shares his agency’s experience with a recent HCV wait list cleanse and opening.

Lindsey Reames, Grand Rapids Housing Commission
A Seamless, "Quiet" Wait List Opening with MyEmphasys

Lindsey Reams, Executive Director of Grand Rapids Housing Commission, shares her agency’s experience with a recent HCV wait list opening.

Ryzwan Nabibaksh, Broward County Housing Authority
Choose a Software Solution Designed Specifically for Public Housing

Many of the technology solutions available to PHAs were actually designed for the private sector, with the needs of public housing addressed as an afterthought. Ryzwan Nabibaksh of Broward County Housing Authority shares his perspective.