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E-Notification Engine Product Flowchart

The E-Notification Engine informs caseworkers, residents, landlords, maintenance personnel and managers of activity within the organization. The system automatically sends an email once a task is completed within Elite. This program is part of the Emphasys Operating system – it comes with Elite.

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1

Notifications for:

-When an appeal is generated

2

Notifications for:

-Inspections completed

-Inspections scheduled

-Upcoming re-occurring inspections

-Upcoming certs

-When an inspection fails

-When units go into abatement

-Upcoming inspections

3

Notifications for:

-Upcoming certs

-Resident interviews

-Rent change on residents

4

Notifications for:

-Upcoming certs

-Resident interviews

-Rent change on residents

5

Notifications for:

-Emergency work order created

-Work order created

-Emergency work order completed

-Work order scheduled

-Work orders overdue

-1st attempt on emergency work order

-2nd attempt on emergency work order

6

Notifications for:

-When 1099’s are available

-Inspection scheduled

-Rent changes

-Upcoming certs

-When an inspection fails

-When units go into abatement

-Upcoming inspections

7

Notifications for:

-Applicant interviews and offers

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