MyHousing Portals
Manage key areas of housing: online waiting lists, applicant information, recertifications, and landlords. Reduce call-in and appointment volumes with easy-to-use online application. Reach a bigger pool of applicants and give applicants full ownership of the application process.
Features & Solutions
Application Portal
MyHousing’s web-based intake portal, WebApp, facilitates both prequalification and waiting list applications, empowering applicants to take control of the process. Once applicants log in, a linear timeline at the top of the page outlines each stage of the process, allowing potential tenants to estimate the information they will need to have on hand, as well as the amount of time they should set aside to apply for public and Section 8 housing assistance.
In the video, José Capeles of Grand Rapid Housing Commission shares his agency’s seamless experience with the opening of their last HCV waiting list.
What our customers say...
Application Management Portal
With MyHousing, applicants are able to log in through an online portal and have full control of their progress. Future tenants are able to view relevant information over a secure login, including their waiting list position, days on waiting list and current status. Individuals can also upload documents and request changes, such as changes in address, phone numbers, and family composition.
Resident Portal
MyHousing provides a secure online portal for tenants and staff to complete the annual recertification process. Residents are able to log in and upload necessary documents, as well as contact their caseworker regarding any questions they might have. Caseworkers are also able to monitor each tenant case as they move through the recertification process. The caseworker dashboard displays caseloads, while notifications alert staff when recertification are ready for review
Landlord Portal
Is it easy for your landlords to communicate with your agency?
With Landlord Portal, we offer landlords direct access to their information, enabling them to manage their data independently. This not only reduces phone calls and foot traffic to the office but also heightens landlord satisfaction and increases landlord participation.
Features & Benefits
Tracking
Track ongoing changes to applicant and resident information to seamlessly transition from the pre-applicant, applicant, resident and recertification process.
Search
Run a quick search tool to access specific applicant information at the click of a button.
Waiting List
Open and close waiting lists for applicants to easily apply at their own discretion.
Mobile Friendly
Log in on smartphones, tablets or computers.
Automated Applications
Schedule and setup the pre-application system to run automatically.
Tenant Groupings
Sort applicants into waiting list groups to easily maneuver through high volume data.
Get the MyHousing Portals Feature Sheet
Whether you’re looking for information on our housing modules or our mobile / online offerings, our feature sheets are a great place to start. The feature sheets provide a detailed breakdown of our different modules, with information spanning functionality, features and key benefits.