Jeff Cook has 20 years of leadership experience, working with teams ranging from start-ups to well-known Fortune 100 companies such as John Deere, FTD, and Constellation Software. Specializing in operational efficiencies, software implementation, and customer success, Jeff has consistently demonstrated his capabilities in high-growth technical environments. He holds a Bachelor of Science in Applied Computer Science.

With 30 years of dedicated experience in the housing industry, Andrea Hartt currently holds the position of Director of Learning & Development, where she spearheaded the development of Emphasys University. Her rich background includes roles as the Chief Financial Officer for Housing Authorities in Atlanta, GA; New Orleans, LA; and Columbus, GA. Beyond her professional roles, Andrea’s expertise is underscored by her certifications as a Certified Financial Manager, Certified Occupancy Specialist, Certified Housing Manager, and Certified Section 8 Manager. She earned her Bachelor’s degree in Accounting and Computer Science from Bloomsburg University of Pennsylvania.

Lisa Dove is a seasoned professional in the public housing industry with nearly two decades of experience. She has been instrumental in driving product innovation and strategy for over three years. Prior to her role at Emphasys, she dedicated 15 years at the Michigan State Housing Development Authority (MSHDA) as a government program manager, where she played a pivotal role in shaping and implementing housing programs. Lisa holds a Master’s degree in Public and Nonprofit Administration, reflecting her deep commitment and expertise in serving communities through effective housing solutions.

Steven Mikrut is a seasoned IT helpdesk and support services professional with a diverse background spanning multiple industries, including finance, telecommunications, software design, and legal sectors. With a rich history of managing both large and small-scale internal and external support teams, Steven’s passion lies in ensuring quality and customer satisfaction. He boasts a commendable track record of enhancing productivity, profitability, and efficiency by leveraging process improvements and automation. With a sharp focus on Key Performance Indicators (KPIs), Steven’s expertise has consistently driven operational excellence and heightened customer experiences. He holds a Bachelor’s degree in Finance and Financial Management Services from Ball State University.

Lauren Tantalo brings a wealth of expertise and experience to our team, having spent over a decade overseeing implementation, project management, account management, and technical support at MediSked, a renowned company in the health and human services technology industry.

Her journey with MediSked took an exciting turn when the company was acquired by CaseWorthy in 2022, marking a significant milestone in her career. As the Vice President of Professional Services during her tenure, Lauren led her team to success implementing the managed care technology solution underpinning Medicaid waiver transformations in several states as well as the first Fully Integrated Dual Advantage insurance plan in the US specifically serving an Intellectual/Developmental Disability population.

Lauren resides in Rochester, New York, with her husband, Matt, their two daughters, Lily (5) and Mia (3), and two cats. In her free time, Lauren enjoys knitting, cooking, and reading – Tom Robbins, Stephen King, and John Irving are among her favorite authors.

With two decades of expertise spanning various facets of software development, Nick brings a powerful array of skills to his newfound role as the Director of Development. His extensive background includes proficiency in application architecture, database design, and API development. With a decade of managerial experience across diverse industries, such as finance, insurance, marketing, and online education, his wealth of experience infuses our team with a diverse range of perspectives and insights.

Nick currently lives in Jacksonville, Florida, with his wife and forever puppy, Alli, who spends most of her days sleeping under his desk. He and his wife are huge scuba diving enthusiasts, as well as travelers on a mission to dive in the most beautiful sights around the world. Diving, coupled with annual ski trips and hikes in Asheville, shows that you can appear to be athletic if you try hard enough, even when you aren’t.

Neill’s professional journey spans over 20 years, marked by leadership in sales management, corporate sales, and business development. His versatile skill set includes expertise in sales operations, contract negotiation, and business analysis. With Neill’s track record of building and leading teams and his commitment to long-term customer satisfaction, he aligns perfectly with our values at Emphasys Software.

Before joining Emphasys, Neill held positions at Vizient, Inc., Spacelabs Healthcare, Getinge USA, and Hill Rom. His experience across these organizations has equipped him with a deep understanding of sales strategy and client relations, which will be invaluable in driving our mission forward.

Neill holds a Bachelor of Science in Industrial Technology with a Minor in Management from Ohio Northern University. His background in process engineering and business, combined with his creative problem-solving skills, makes him a formidable asset to our team.