Emphasys’ technical Support department is focused on getting clients fast, accurate, and actionable answers to their everyday software questions. With extended support hours and a range of ways to contact our representatives, Support is always available on your schedule. For your convenience, you can reach Emphasys support staff from 8:00 A.M. – 8:00 P.M. ET, Monday through Friday via toll-free telephone, fax, e-mail, and live chat.

As you would expect from the leading software vendor in the affordable housing market, our Support department is staffed by individuals who are highly trained in our products and very knowledgeable about our industry. In particular many of our Support staff have over 10 year’s experience with Emphasys’ products and most are certified S8 and/or LIPH Housing Managers.

If you prefer self-service, Emphasys has plenty of support resources available to clients on our secure website 24-hours a day. These support offerings include a vast and searchable knowledgebase which allows you to look up answers to your system-related questions, a library of Process Sheet documentation which steps you through specific processes associated with the software, and a series of self paced, on demand webinars which show you how to accomplish a specific process in the software.

Phone: 800-349-0575

myEmphasys: http://pha.myEmphasys.com/
Live Remote Assistance: LogMeInRescue

Emphasys Software does not accept unsolicited advertisements at any of its fax numbers.

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