Customer Care

Complete workflow design that automates day-to-day processes. Easily issue vouchers, track increment funding and submit 50058’s. Suite includes all of HUD’s required forms to ensure compliance.

Programs

Select a program to learn more.

Waiting List

The Elite Waiting List module manages the initial stages of placing persons in assisted housing by collecting applicant data, making eligibility determinations and drawing names from the lists. The Elite Waiting List can handle multiple waiting lists for Section 8 and Low Income Public Housing programs, as well as any other programs that your agency manages. In addition, it meets HUD Fairness Standards, determining applicant position by federal and local preferences, bedroom requirements, and application date and time.

Housing Choice Voucher

The Elite Waiting List module manages the initial stages of placing persons in assisted housing by collecting applicant data, making eligibility determinations and drawing names from the lists. The Elite Waiting List can handle multiple waiting lists for Section 8 and Low Income Public Housing programs, as well as any other programs that your agency manages. In addition, it meets HUD Fairness Standards, determining applicant position by federal and local preferences, bedroom requirements, and application date and time.

HCV Financials (including AP, AR, Bank Book)

The Elite Waiting List module manages the initial stages of placing persons in assisted housing by collecting applicant data, making eligibility determinations and drawing names from the lists. The Elite Waiting List can handle multiple waiting lists for Section 8 and Low Income Public Housing programs, as well as any other programs that your agency manages. In addition, it meets HUD Fairness Standards, determining applicant position by federal and local preferences, bedroom requirements, and application date and time.

Family Self-Sufficiency

The Elite Waiting List module manages the initial stages of placing persons in assisted housing by collecting applicant data, making eligibility determinations and drawing names from the lists. The Elite Waiting List can handle multiple waiting lists for Section 8 and Low Income Public Housing programs, as well as any other programs that your agency manages. In addition, it meets HUD Fairness Standards, determining applicant position by federal and local preferences, bedroom requirements, and application date and time.

HQS Inspections (Including HQS Touch Mobile Inspections)

The Elite Waiting List module manages the initial stages of placing persons in assisted housing by collecting applicant data, making eligibility determinations and drawing names from the lists. The Elite Waiting List can handle multiple waiting lists for Section 8 and Low Income Public Housing programs, as well as any other programs that your agency manages. In addition, it meets HUD Fairness Standards, determining applicant position by federal and local preferences, bedroom requirements, and application date and time.

Landlord Portal (Partner Portal)

The Elite Waiting List module manages the initial stages of placing persons in assisted housing by collecting applicant data, making eligibility determinations and drawing names from the lists. The Elite Waiting List can handle multiple waiting lists for Section 8 and Low Income Public Housing programs, as well as any other programs that your agency manages. In addition, it meets HUD Fairness Standards, determining applicant position by federal and local preferences, bedroom requirements, and application date and time.

Included

  • Waiting list
  • HCV
  • HCV Financials
  • Batch Correspondence
  • Scheduler
  • Notification Engine
  • Report Wizard
  • Wordlink
  • Rent Reasonableness
  • HQS Inspections (Host)
  • MTW (Moving to Work)
  • Family Self-Sufficiency (FSS)

Add-On

  • WebApp
  • Applicant Portal
  • Certifications Online (Streamline)
  • Online Work Order (eRes Work Order)
  • Executive Portal
  • Landlord Portal (Partner Portal)
  • RAD (PBV)
  • HQS Touch
  • Document Imaging (eDocs)
  • Reasonable Accommodation Request (RAR)
  • Certification Generator
  • Address Management
  • Schoolhouse Videos

Ready for a Demo?